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Reservations and in person pickup

Local pick up can be arranged and is free of charge. Simply give us a call 416-562-4948 to set up a time or visit us during store hours.

Shipping Process

If you placed an order online for shipping option, you will receive an order confirmation email and be notified once your order has been processed. We offer shipping to anywhere in Canada and USA that is normally accessible through traditional shipping methods. 

Shipping is FREE within Canada and US on any orders over CAD$75 (before taxes, promotional discounts). Extra charges may apply for oversize items and/or to certain remote locations.

Standard Shipping Rates (CAD), Click to see

Orders are usually processed and shipped within 2-3 business days, except during periods of high volume or due to external factors outside our control. Please note we will not be able to cancel or modify an order once it has been shipped.

*We currently do not offer shipping for TVs, local pick up or delivery only!

Average shipping delivery times (from date of shipping)**:

• GTA area: 1-3 business days
• Outer Ontario/Quebec/Manitoba: 2-4 business days
• Eastern/Western Canada: 2-6 business days
• Northern Canada: 4-8 business days

USA: Enjoy free shipping on any orders of CAD$75 or more! Please note customers are responsible for any duties, taxes, and brokerage fees assessed by U.S. Customs or couriers. As of Aug 31st, 2025, all packages crossing the border are expected to be scrutinized no matter the value of your order. Additional charges and delays may occur due to customs processing.

UK: all you can ship for flat rate of CAD$105 per order tracked! Please note customers are responsible for any duties, taxes, and brokerage fees.

***We DO NOT ship to freight forwarders or to any end users internationally.

Other Terms:

*Please ensure shipping and email addresses provided in your order are complete and accurate. We will only ship to the address as provided in your order. You will be charged for the full original shipment cost for any "Return to Sender" packages.

All orders are shipped with tracking service. We will not be responsible for lost or stolen packages if the package was delivered successfully.

**We will always combine shipping for multiple orders to the same address whenever possible, unless otherwise requested!

***Orders with both in stock items and pre-order items will be shipped separately when everything becomes available!